Connections
Multiply

Celebrating 10 Years
of Engage Houston
Older children sit on benches and bicycles outside a brick building. Photograph with illustration layered over it
Five artists playing wind instruments and dressed formally on stage

Celebrating 10 Years
of Engage Houston

70 + 10 + 3 =

Countless
unpredictable
results.

This is the story of how Mid-America Arts Alliance collaborated with arts and cultural organizations in Houston and saw beautiful results unfold.

The year was 2011. Mid-America Arts Alliance (M-AAA) was just at the start of what would be a decade-long capacity-building journey for small to midsize organizations—but first, they had to know what was needed.

What was life like for arts and cultural nonprofits?

They needed specific guidance for a deeply involved job.

“Running a nonprofit is an often lonely experience… you don't always have a guidebook for what you're supposed to do next, and you're kind of feeling your way through it.”
 
– An Arts Education and Performance Institute

They were also eager to think beyond the isolated day-to-day and towards their future.

“[We realized] the whole thing has to be turned on its head in how it's organized from the get-go, in order for it to be not just inclusive, but to be activated.”
 
– A Nonprofit Music Organization

After an initial needs assessment*, M-AAA discovered that Houston arts and cultural organizations needed support for…

1

Improved governance and management to achieve each organization’s unique goals.

2

Closer connections with audiences and underserved communities.

3

Opportunities for networking between arts and cultural organizations.

*Thanks to the Houston Endowment’s generous support.

“Engage Houston totally changed the trajectory of our organization. It was an awakening… as we broadened our view, we learned so much from others.”
— An Arts Museum

The Formula

2 + 2 = 8

Two costumed performers—a man with a hat and a woman with a color skirt

At its core, Engage Houston was a capacity-building program that gave organizations both individual support and a peer network.

But when people dared to break their routine and see each other as collaborators, unexpected things happened. One idea led to the next which led to the next until their whole journey became greater than the sum of its parts.

Beautiful things began to unfold in kaleidoscopic color.

Working together as fellow creators and culture-makers opened everyone’s mind to new possibilities. Engage Houston was about individual growth and evolution for arts and cultural organizations, but it was also about the exponential power of collaboration. All it took was one meaningful connection to create a domino effect of change for the entire arts and culture community, the city, and the region as a whole.

The core goals of the Engage Houston program were to:

Expand the understanding of nonprofit leadership and management so organizations can adapt to change, respond to challenges, and sustainably provide their programs to the Houston community.

Increase each organization’s curiosity and interest in their audiences, to inspire impactful and relevant programs with diversity, inclusion, and access in mind.

Combine Houston’s distinct, varied arts and cultural organizations in one interdependent network, designed to amplify engagement with their communities.

To measure success in meeting these goals, Engage Houston focused on three key areas:

Finance and Fundraising
Building good financial management habits and improving fundraising efforts.

Governance
Activating mission-focused
collaborative governance.

Community Engagement
Understanding and adapting to serve audiences and communities better.

(capacity building x personalization)collaboration
= Engage

By meeting organizations where they were, Engage Houston addressed long-term, large-scale issues that had impacted their finances, audiences, and governing structures. This personalization, combined with the learning that comes from peer-to-peer discussions, led to incredible results.

Across three iterations of Engage Houston, we counted…

843 individualized coach consultations and retreat facilitations, virtually and in-person, spent working towards custom solutions together.

These were led by coaches Brian Crockett
and Carla Patterson.

92 financial consultations on how to accurately track, manage, and improve financial health.

These huddles, led by M-AAA President and CEO Todd Stein and Lisa S. Gertsch of Lisa S. Gertsch LLC, helped organizations understand and improve their individual financial practices.

31 peer learning cohort sessions spent collaborating, networking and growing together.

These sessions explored topics related to the core principles of Engage: finance and fundraising, governance, and community engagement.

24 topic-specific workshops diving into specific subject areas as a group.

The workshops addressed participants’ needs, led by experts in finance, marketing, antiracism, and more. Some were open to the public.

$329,900 in grants and stipends spent empowering participants to join forces and connect with their communities.

These grants enabled participants to join the program and implement their engagement ideas.

17 peer leadership sessions spent learning adaptive leadership
and resilience.

These sessions were for Engage alumni, helping leaders in Houston examine ways to service their staff, board, and constituents more effectively.

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The Impact

The Exponential Impact

Individual personalities
+ open collaboration
= community

As each iteration of Engage took place, the arts and culture community bloomed in Houston. The organizations who embraced the journey found that a peer-to-peer network didn’t mean leaving behind what makes them unique. Instead, they learned how to make the best use of their individual strengths.

91%

91%

of all participants completed the program.
How’s that for impact?

“[Engage Houston] provided resources that I will use for years, and created lasting friendships and a support group with outstanding colleagues that I would not otherwise ever have the chance to form. I am a better person for having had the opportunity to participate.”

– Engage III participant

8,950

8,950

total contact hours* together — that’s 373 days! — doing individual coach consultations, cohort sessions, and workshops.

"Despite having been a 501(c)3 since 2012, our organization could not tick off many boxes on the financial physical and governance checklists… Engage Houston met us where we were and gave us information and tools to identify our strengths and shortcomings.”

— Engage II participant

*To get our total contact hours, we took the number of hours spent on these program components, multiplied by the number of individuals who participated per cohort session, consultation and workshop.

81%

81%

of program interviewees said the individual coach consultations were the most valued and successful part of the program. One coach + one organization is simple math, but it works.

'[Our coach] worked very hard to build trust and confidence among our board and musicians, and went many extra miles helping us identify and address critical “fault lines” that were undermining our functioning as an organization.'

– Engage II participant

100%

100%

of the program objectives were met for peer learning cohort sessions in Engage II and III. That’s the power of collaboration.

“One of the special benefits of Engage is the opportunity to interact with peer organizations… hearing their stories and questions was motivating, enlightening, and affirmed our commitment to collaborate with several arts groups in concert and service projects…”

– Engage II participant

91%

of all participants completed the program. How’s that for impact?

“[Engage Houston] provided resources that I will use for years, and created lasting friendships and a support group with outstanding colleagues that I would not otherwise ever have the chance to form. I am a better person for having had the opportunity to participate.”
– Engage III participant

8,950

total contact hours* together — that’s 373 days! — doing individual coach consultations, cohort sessions and workshops.

“Despite having been a 501(c)3 since 2012, our organization could not tick off many boxes on the financial, physical and governance checklists… Engage Houston met us where we were, and gave us information and tools to identify our strengths and shortcomings.”
– Engage II participant

*To get our total contact hours, we took the number of hours spent on these program components, multiplied by  the number of individuals who participated per cohort session, consultation and workshop.

84%

of program interviewees said the individual coach consultations were the most valued and successful part of the program. One coach + one organization is simple math, but it works.

“[Our coach] worked very hard to build trust and confidence among our board and musicians, and went many extra miles helping us identify and address critical “fault lines” that were undermining our functioning as an organization.”
– Engage II participant

100%

of the program objectives were met for peer learning cohort sessions in Engage II and III. That’s the power of collaboration.

“One of the special benefits of Engage is the opportunity to interact with peer organizations… hearing their stories and questions was motivating, enlightening and affirmed our commitment to collaborate with several arts groups in concert and service projects…”
– Engage II participant

3 Key Learnings

3 Key Learnings

1
2
3

Good financial practices can turn a scarcity mindset into a land of plenty.

The financial health of Engage participants improved across the board, even though many organizations faced a learning curve when it came to financial literacy.

80% of respondents were positive and more confident in their financial strength overall after Engage I.

Engage II participants improved their ability to meet the majority (76%) of financial and fundraising standards.

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"There's this immense pressure in the funding community to grow your programs… I think Engage showed us there's a value in being the right size… for your mission and for the people you're trying to reach and impact… [the financial sessions] were helpful in a lot of ways, and to have access to those resources would have been challenging for some organizations to seek out.”

Engage II & III participant

“Engage presented a survey checklist on financial management, getting us to look at how we do things financially . . . It was something concrete that I could look at and say: ‘Do we do this? Do we do that?’”

— Engage II participant

3 Key Learnings

1
2
3

Self-sustaining organizations can multiply their impact with clarity, communication, and resilience.

84% of interviewees noted improved board governance as the most significant outcome from Engage I and II, mainly because they were able to clarify the board’s roles and responsibilities.

In Engage I, 74% of participants refined their missions, making their goals and commitment to service clearer.

68% enhanced their professional networks, making stronger and more sustainable connections.

Engage II organizations saw improvement across the majority of their governance best practices, including things like adopting key policies and updating the strategic plan every few years.

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“In less than eighteen months [this organization] updated its bylaws, accounting systems, board governance, recruited six new trustees, moved its offices, hired its first Executive Director, and developed and delivered the most successful festival in its multi-decade history.”

Engage Houston coach

“What I've learned over the last ten years is that… good leaders aren't the ones with all the answers. But they know how to bring people together and engage a lot of different voices to help come up with the answers… your staff and the board members feel much more engaged or relevant if they themselves have a stake in the game.”

Engage I, III & Extension participant

3 Key Learnings

1
2
3

Engaging with each other makes a community greater than the sum of its parts.

Across each iteration, Engage Houston participants were able to serve their communities better, thanks to the consultations, peer learning, and Community Engagement Incentive Grants.

42% of Engage I interviewees felt they experienced increased community engagement and development after the program.

During Engage II, 90% of the twenty-one community engagement grant recipients reported they had increased their understanding of targeted audiences, 81% established new partnerships, and 71% increased attendance from these audiences.

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“[Engage Houston] changed us from a neighborhood arts & craft venue to a respected and vital part of the Houston cultural and educational community. It also helped us to become confident public speakers and advocates for the arts… We will never be the same.”

Engage III participant

‘There are moments like these that I recognize that there are good things all people can do [for their community], and if they come together, it's even greater and all of those things [they envisioned] can be true. And if I have any chance to be part of that, I'm electric.”

- Engage I participant

Two women stand next to one another, pictured from the waist upTwo men and two women stand next to each other, pictured from Mid-America Arts AllianceTwo women stand next to each other, pictured from the chest up
Unexpected Outcomes Through the Years

Through the program, these organizations found freedom in not having to compete with peers that had different sizes, art forms, or audiences. It led to peer networking that extended far beyond Engage Houston participants to nonprofits that had never been in the program. These organizations learned to collaborate with everyone across disciplines, communities, and the city.

Flexibility isn’t just helpful, it’s crucial to success moving forward. 85% of survey respondents felt that Engage III helped them adapt to the drastic impact of the COVID-19 pandemic.

Photo collage featuring people grouped with arms around one another, dancers with legs raised, man with beard gesturing as he speaks. All layered in collage with line illustrations
Image of an altered photograph where a woman’s mouth is open and an unknown object is beside itDouble exposure image of a man from the waist up
Abstract 2D piece in dark colors with white foam looking swirls in a white frame, hinged in the middle at a 90 degree angle. The right side is slightly higher than the left

The People Behind the Numbers


To the entire Engage Houston community — thank you.

A Letter from M-AAA

The creation of Engage and deep financial investment in the arts and cultural ecosystem of Houston by the Houston Endowment has been phenomenal. Mid-America Arts Alliance (M-AAA) has been very privileged to have had such long-term support, totaling $4,561,500 for this program over the span of 2011–2020. The Endowment led the way in creating a learning environment with this program and we learned so much, together, about the nature of the arts and culture sector. Through the triumphs of the accomplishments of Engage organizations and the tragedy of Harvey, we were able to respond in real time to the ever-changing environment, evolving to the needs of the community. The methodology of the Engage program has always been to celebrate organizational individuality, in all the ways in which that is revealed. What was revealed were stories of resilience, resourcefulness, and creative re-imagination.

The Houston Endowment and M-AAA created something that has existed nowhere else in the United States: a decade of commitment to nurture the arts and culture infrastructure. Through this process, Engage created a community of learners, represented by the leadership of seventy organizations. Without the relationship built over many years with the Houston Endowment, the deep roots Engage established for M-AAA in Houston could not have occurred. In no other city outside of our hometown have we become as elemental to the arts ecosystem. We have fallen in love with the organizations we’ve served and feel they became a part of our M-AAA family. We are grateful to the Houston Endowment for the trusted relationship they established with M-AAA and the extraordinary privilege to work with and learn from the Engage family of organizations.

Todd Stein, President and CEO of Mid-America Arts Alliance

A Letter from the Coaches

As Coaches we witnessed Engage organizations at their very worst and very best. 

We came to know your financial pressures, Board politics, staff changes, and artistic conflicts.

We witnessed you work in cramped quarters and hot studios.

We shared your victories, glowing reviews, and never-ending rounds of applause.  

We watched you make cuts, compromise your dreams, and reach out for help.

We saw you improve, learn new tricks, and test fresh directions. 

We also saw your determination to serve, to reach farther, and to include more. 

We weren’t Teachers.

We were Coaches.

We can’t claim your Engage success.

But your example was invigorating.

And we were privileged to work at your side, to learn as you learned, and to grow as you grew.

— Brian Crockett and Carla Patterson, Coaches

Participants

4th Wall Theatre Company Altharetta Yeargin Art Museum Apollo Chamber PlayerArs Lyrica HoustonArt League Houston ARTreach - KatyAurora Picture ShowBattleship Texas State Historic SiteBayou City Performing ArtsBuffalo Soldier National MuseumCatastrophic TheatreCity Art Works Community Artist CollectiveCommunity Music Center of HoustonCulture of Health-Advancing TogetherCzech Cultural Center HoustonDance HoustonDance of Asian AmericaDiverseWorksFort Bend Symphony Orchestra Fresh ArtsGlasstireGordon Education Initiatives for the Performing ArtsGreater Houston Preservation Alliance, Inc. Houston Boychoir, Inc.Houston Center for Contemporary CraftHouston Center for PhotographyHouston Chamber Choir Houston Early MusicHouston Fire MuseumHouston First CorporationHouston History AllianceHouston Maritime Museum Houston Museum of African American CultureHouston Palestine Film FestivalHouston Youth SymphonyInstitute of Hispanic Culture of HoustonJazz Education IncKaty Visual and Performing Arts CenterKinetic EnsembleLawndale Art and Performance CenterLeague City Historical Society (West Bay Common School Children's Museum)Main Street TheaterMercury Chamber OrchestraMildred's Umbrella Theater CompanyMulticultural Education and Counseling Through the Arts (MECA)Museum of Cultural Arts HoustonMusiqa Inc.Nameless SoundNext Iteration EnsembleOpera in the Heights Pearland Theatre GuildProject Row HousesQ FestRice UniversitySandra Organ Dance CompanySilambam HoustonSouthwest Alternate Media Project (SWAMP)Texas Center for African American Living History1940 Air Terminal MuseumThe Bryan MuseumThe Ensemble TheatreThe Orange Show FoundationThe Printing MuseumUrban Souls Dance CompanyVirtuosi of HoustonWeather Research Center (The Weather Museum)WindSyncWordsmyth Theater CompanyWritespace

What's Next

The Probability of Progress

“I really do think that [M-AAA] are the ones that are best equipped to define and decide what the next kind of collaborative work is.”
— Engage I participant

Mid-America Arts Alliance is optimistic about the future of capacity-building programs, thanks to the groundbreaking success and collaboration that came from Engage Houston. With a fifty-year history of delivering innovative professional development services, it will continue providing programs that create mission-centric, inclusive, evolving, and equitable institutions.